Thank you for making a purchase at Auric & Ice. We do not accept returns and refunds. Each piece we sell goes through stress tests and strict quality control before completion of your order. However, if you are unsatisfied with your purchase, we are happy to help you exchange your items within 7 days given your item is faulty or has a defect. Your item replacement must be of the same price or higher than the replaced item. Otherwise, refund for the price differences will be converted into store credit.
Shipping returns and exchanges to and from our warehouse will be shouldered by the customer.